HSBC Travel Care insurance
Have you or any of your friends or relatives experienced problems & stress during a vacation/business trip as a result of losing baggage, a sickness, a flight delay, or emergency medical treatment? Travel Care Insurance now can provide the best in emergency assistance cover - at a time when you most need it, as well as help to protect you from this financial burden.
New customers
Existing customers
Benefits
- Emergency Assistance ServiceIncluding Baggage and Personal Effects cover, Delayed Baggage cover, Personal Money and Travel Documents cover
- Personal Accident cover - up to VND 6 billion
- Medical Expenses cover - up to VND 3 billion, with automatic cover for follow up treatment in Vietnam
- Emergency Medical Evacuation - unlimited
- Hospital Cash Benefit - up to VND 40 million in aggregate
- Terrorism cover for all plans
- Extension for Covid-19 by covering Medical expenses due to Policy wordings with maximum benefit up to VND 1,2 billion/person/trip only for Diamond Plan (Terms & Conditions applied).
If payment through Online Payment Gateway of Baoviet Insurance Corporation is chosen as a premium payment method, you are recommended to apply for Travel Care at least 01 working day before departure in order for us to process your application.
If payment in cash at counters or transfer from other banks is chosen as a premium payment method, you are recommended to apply for Travel Care at least 05 working days before departure in order for us to process your application.
Cover plans
| Benefit Category | Bronze Plan (Vietnam only) |
Silver Plan |
Gold Plan | Diamond Plan |
|---|---|---|---|---|
| Personal Accident Benefits |
Yes | Yes |
Yes |
Yes |
| Medical and other expenses |
Not Applicable | Yes |
Yes |
Yes |
| Medical Expenses |
Not Applicable |
Yes |
Yes |
Yes |
| Extensions of cover |
Not Applicable |
Yes |
Yes |
Yes |
| Emergency Medical Evacuation expenses |
Yes | Yes |
Yes |
Yes |
| Hospital Cash Benefit |
Not Applicable |
Not Applicable |
Yes |
Yes |
| Baggage and Personal Effects |
Not Applicable |
Not Applicable |
Yes |
Yes |
| Delayed Baggage |
Not Applicable |
Not Applicable |
Yes |
Yes |
| Personal Money and travel documents |
Not Applicable |
Not Applicable |
Yes |
Yes |
| Personal Liability |
Not Applicable |
Not Applicable |
Yes |
Yes |
| Travel Delay |
Not Applicable |
Not Applicable |
Yes |
Yes |
| Loss of Deposit or Cancelation |
Not Applicable |
Not Applicable |
Yes |
Yes |
| Curtailment of Trip |
Not Applicable |
Not Applicable |
Yes |
Yes |
| Golf 'Hole in One' |
Not Applicable |
Not Applicable |
Yes |
Yes |
| Reimbursement of rental vehicle excess |
Not Applicable |
Not Applicable |
Yes |
Yes |
| Benefit Category |
Personal Accident Benefits |
|---|---|
| Bronze Plan (Vietnam only) |
Yes |
| Silver Plan |
Yes |
| Gold Plan |
Yes |
| Diamond Plan |
Yes |
| Benefit Category |
Medical and other expenses |
| Bronze Plan (Vietnam only) |
Not Applicable |
| Silver Plan |
Yes |
| Gold Plan |
Yes |
| Diamond Plan |
Yes |
| Benefit Category |
Medical Expenses |
| Bronze Plan (Vietnam only) |
Not Applicable |
| Silver Plan |
Yes |
| Gold Plan |
Yes |
| Diamond Plan |
Yes |
| Benefit Category |
Extensions of cover |
| Bronze Plan (Vietnam only) |
Not Applicable |
| Silver Plan |
Yes |
| Gold Plan |
Yes |
| Diamond Plan |
Yes |
| Benefit Category |
Emergency Medical Evacuation expenses |
| Bronze Plan (Vietnam only) |
Yes |
| Silver Plan |
Yes |
| Gold Plan |
Yes |
| Diamond Plan |
Yes |
| Benefit Category |
Hospital Cash Benefit |
| Bronze Plan (Vietnam only) |
Not Applicable |
| Silver Plan |
Not Applicable |
| Gold Plan |
Yes |
| Diamond Plan |
Yes |
| Benefit Category |
Baggage and Personal Effects |
| Bronze Plan (Vietnam only) |
Not Applicable |
| Silver Plan |
Not Applicable |
| Gold Plan |
Yes |
| Diamond Plan |
Yes |
| Benefit Category |
Delayed Baggage |
| Bronze Plan (Vietnam only) |
Not Applicable |
| Silver Plan |
Not Applicable |
| Gold Plan |
Yes |
| Diamond Plan |
Yes |
| Benefit Category |
Personal Money and travel documents |
| Bronze Plan (Vietnam only) |
Not Applicable |
| Silver Plan |
Not Applicable |
| Gold Plan |
Yes |
| Diamond Plan |
Yes |
| Benefit Category |
Personal Liability |
| Bronze Plan (Vietnam only) |
Not Applicable |
| Silver Plan |
Not Applicable |
| Gold Plan |
Yes |
| Diamond Plan |
Yes |
| Benefit Category |
Travel Delay |
| Bronze Plan (Vietnam only) |
Not Applicable |
| Silver Plan |
Not Applicable |
| Gold Plan |
Yes |
| Diamond Plan |
Yes |
| Benefit Category |
Loss of Deposit or Cancelation |
| Bronze Plan (Vietnam only) |
Not Applicable |
| Silver Plan |
Not Applicable |
| Gold Plan |
Yes |
| Diamond Plan |
Yes |
| Benefit Category |
Curtailment of Trip |
| Bronze Plan (Vietnam only) |
Not Applicable |
| Silver Plan |
Not Applicable |
| Gold Plan |
Yes |
| Diamond Plan |
Yes |
| Benefit Category |
Golf 'Hole in One' |
| Bronze Plan (Vietnam only) |
Not Applicable |
| Silver Plan |
Not Applicable |
| Gold Plan |
Yes |
| Diamond Plan |
Yes |
| Benefit Category |
Reimbursement of rental vehicle excess |
| Bronze Plan (Vietnam only) |
Not Applicable |
| Silver Plan |
Not Applicable |
| Gold Plan |
Yes |
| Diamond Plan |
Yes |
Eligibility
- Age limits:
- The Policy covers any Vietnamese citizen or foreigner residing or working in Vietnam, aged six months to 85 years (inclusive)
- Adult means persons aged between 17 to 85.
- Children aged between 12 to 16 who are not travelling with their parents, may apply for coverage upon payment of the adult premium, but only child benefits shall apply.
- Children aged 11 and below must be accompanied by and insured together with an Insured Adult.
- Place of departure: Must be trips originating from Vietnam only.
How to apply
Review and choose the Travel Care plan that most suits your needs through the Travel Care comparison table.
Apply online now
Call us
(84 28) 37 247 247 (the South)
(84 24) 62 707 707 (the North)
Operating hours: from 8am to 10pm daily
| STT | Area |
Address |
|---|---|---|
| 1 | Northern Area | Bao Viet's Claim Handling & Direct Billing Division
No. 07 Ly Thuong Kiet, Phan Chu Trinh Ward, Hoan Kiem District, Hanoi |
| 2 | Central Area | Bao Viet's Claim Handling & Direct Billing Division
No. 97 Tran Phu Street, Hai Chau District, Da Nang City |
| 3 | Southern Area | Bao Viet's Claim Handling & Direct Billing Division 6th Floor, No. 610 Vo Van Kiet Street, Cau Kho Ward, District I, Ho Chi Minh City |
| STT | 1 |
|---|---|
| Area |
Northern Area |
| Address |
Bao Viet's Claim Handling & Direct Billing Division
No. 07 Ly Thuong Kiet, Phan Chu Trinh Ward, Hoan Kiem District, Hanoi |
| STT | 2 |
| Area |
Central Area |
| Address |
Bao Viet's Claim Handling & Direct Billing Division
No. 97 Tran Phu Street, Hai Chau District, Da Nang City |
| STT | 3 |
| Area |
Southern Area |
| Address |
Bao Viet's Claim Handling & Direct Billing Division 6th Floor, No. 610 Vo Van Kiet Street, Cau Kho Ward, District I, Ho Chi Minh City |
Hotline 24/7: 1900 55 88 99/ Line 3
Email: TuvanBH3@baoviet.com.vn
Frequently Asked Questions
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Important information
Travel Care Insurance is underwritten by Bao Viet Insurance Corporation, 07 Ly Thuong Kiet Street, Hoan Kiem District, Hanoi, Vietnam. The information of this product may be amended by Bao Viet Insurance Corporation from time to time and HSBC Bank (Vietnam) Ltd. shall not be responsible for such amendment.
This webpage contains only general information. The specific terms, exclusions and conditions applicable to this insurance are described in the Policy which will only be issued upon acceptance of the Proposal Form. A person interested in this product should consider whether the product is suitable before making a commitment to purchase the product.
BaoViet General Insurance authorised agents or distributors, including HSBC Bank (Vietnam) Ltd. (together "the Agents") are neither the underwriter nor broker for the customers. To the fullest extent permissible pursuant to applicable law, the Agents make no warranties or representation as to the accuracy, correctness, reliability or otherwise of the content of this webpage. Under no circumstances, including, but not limited to negligence, the Agents or any party involved in creating, producing or delivering the webpage shall not be liable to you for any direct, incidental, consequential, indirect, or punitive damages that result from the use of, or the liability to use, the information in this webpage, even if the Agents have been advised of the possibility of such damages.
The Agents are not suppliers of the products and shall not accept liability in relation thereto.
Issued by HSBC Bank (Vietnam) Ltd.