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How to activate your HSBC credit card

It's quick and easy to activate your card using the HSBC Vietnam app.

When your new credit card arrives, you'll need to activate it before you can use it. You can use the HSBC Vietnam app to activate your new card anytime, anywhere, so you can start using it instantly.

How to activate your card using the HSBC Vietnam app

Step 1: Log on to the HSBC Vietnam app and select your credit card account from the summary page.

Step 2: Tap 'Manage cards'.

Step 3: Select 'Activate card'

Step 4: Tap 'Activate' to submit your request.

Congratulations! Your new card will be activated instantly and ready to use.

How to activate your card over the phone

Step 1: Call our hotline:

  • Premier customers: (84 28) 37 247 666
  • Platinum Cash Back, HSBC Live+ and TravelOne Credit Card holders (24/7): (84 28) 37 247 248
  • Personal Banking customers: (84 28) 37 247 247 then 

Step 2: Press 1 for Vietnamese or 2 for English and then enter your 16-digit card number followed by '#'

Step 3: Press 1 for card activation

Step 4: Answer your security questions

 

Congratulations! Your new card will be activated instantly and ready to use.

How to activate your card by SMS

Check the sticker on the back of your new card for easy instructions on how to activate it by SMS.

Need more help?

You can call our Contact Center on one of the following numbers:

Premier customers (24/7): (84 28) 37 247 666

Platinum Cash Back, HSBC Live+ and TravelOne Credit Card holders (24/7): (84 28) 37 247 248

Personal Banking customers: (84 28) 37 247 247 (the South) or (84 24) 62 707 707 (the North)

Not an HSBC Online Banking customer yet?

Register now for an HSBC Online Banking or Mobile Banking account

Already use Online Banking?

Available on iOS version 13 or above and Android version 7.0 and above.

HSBC Vietnam app does not support any beta or unofficial releases for iOS and Android.

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QR code for HSBC Mobile Banking App to Google play store
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QR code for HSBC Mobile Banking App to Apple app store

Find out more about using your credit card

HSBC Credit Cards

 
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Choose from a range of Credit Cards which best suits your lifestyle.

0% interest Instalment Plan with no conversion fee

 
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Get your favorite items and convert into 0% interest instalment plan no fee, tenors up to 24 months at HSBC partners.

Daily offers

 
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Up to 50% off dining, entertainment, shopping, travelling, spa and beauty everyday at hundreds of HSBC partners.

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